Loan Recovery

A new Loan Recovery role is open at Samanvi Infotech Mysore, Saraswathipuram, Mysuru. The pay goes up to ₹20,000/month. The team is filling 30 vacancies.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Tamil, Telugu

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system

Salary

The salary for this role is ₹15,000 – ₹20,000 per month.

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Outbound, Tamil, Telugu
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Tamil, Telugu
• You are calm under pressure and customer-first

Quick facts

• Location: Saraswathipuram, Mysuru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

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