Telecalling Team Leader

Sambhav Clinic is looking for a Telecalling Team Leader to join its team in Mohkam Pur, Meerut. The pay goes up to ₹25,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Salary

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

Your responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with English, Hindi
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• A calm under pressure, patient attitude

Job details

• Job location: Mohkam Pur, Meerut, Uttar Pradesh
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM |
• Openings: 1
• Timings: 9:00 AM - 6:00 PM |
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Sambhav Clinic reviews applications regularly.