Tele Caller

Join Samina Anwar Shaikh (Empathena Global Solution) as a Tele Caller in Kondhwa, Pune. There are 10 open positions. The pay goes up to ₹20,000/month.

In the employer’s words

Good Communication Req, Saleswork , Target Base Job. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : English, Hindi, Marathi | Preferred Experience In : Real Estate

Salary and benefits

The salary for this role is ₹15,000 – ₹20,000 per month.

Your responsibilities

As a Tele Caller, your work will include:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, Hindi, Marathi, Marketing, Real Estate, Sales
• No English required
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: English, Hindi, Marathi
• Preferred Experience In: Real Estate
• You are polite and customer-first

Quick facts

• Job location: Kondhwa, Pune, Maharashtra
• Openings: 10
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Job type: Full time

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