Telecaller

Sampagi Group Of Company wants to bring on a Telecaller for its Madhapur, Hyderabad team. The team is filling 30 vacancies. Salary is up to ₹20,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Complaint handling, Hindi and English, Active listening, Verbal communication
• Basic English
• Freshers can apply
• A polite, calm under pressure attitude

What the job involves

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

What you get

Compensation: ₹18,000 – ₹20,000 per month.

Quick facts

• Location: Madhapur, Hyderabad, Telangana
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Job type: Full time

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