Telecaller

A new Telecaller role is open at Sampangi Group of Companies, Madhapur, Hyderabad. You can earn up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

As a Telecaller, your work will include:

• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Hindi and English, Verbal communication, Typing speed, CRM tools
• Female Only
• Basic English
• Freshers can apply
• You are calm under pressure and patient

Pay and perks

You will be paid ₹15,000 per month.

Quick facts

• Location: Madhapur, Hyderabad, Telangana
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1

Apply today and take the next step in your career with Sampangi Group of Companies.