Telecaller

Join Sampangi Group of Companies as a Telecaller in Madhapur, Hyderabad. Great for first-time job seekers. The pay goes up to ₹20,000/month. The team is filling 25 vacancies.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Hindi and English, Complaint handling, CRM tools, Typing speed
• Basic English
• Freshers can apply
• You are calm under pressure and patient

Your responsibilities

As a Telecaller, your work will include:

• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.

Salary and benefits

You will be paid ₹15,000 – ₹20,000 per month.

Job details

• Job location: Madhapur, Hyderabad, Telangana
• Openings: 25
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

Ready to start? Upload your resume and apply to Sampangi Group of Companies today.