Telecaller

Sampangi Group of Company is hiring a Telecaller in Madhapur, Hyderabad. The pay goes up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

You will be paid ₹10,000 – ₹15,000 per month.

What you will do

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: CRM tools, Active listening, Complaint handling, Typing speed
• Female Only
• Basic English
• Freshers can apply
• You are customer-first and polite

Position details

• Location: Madhapur, Hyderabad, Telangana
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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