Team Leader

Join Sampurna Financial Services as a Team Leader in Dunlop, Kolkata. The team is filling 7 vacancies. The pay goes up to ₹30,000/month. No experience? You can still apply.

In the employer’s words

Responsible For Leading Recruitment And Building A Strong, High-Performing Team. Manages Hiring, Onboarding, And Team Development While Setting Performance Standards And Fostering A Collaborative, Results-Driven Culture To Support Business Growth. Note: Sampurna Financial Services Is Associated With Tata Aia.

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Complaint handling, Verbal communication, CRM tools, Active listening
• Basic English
• Freshers can apply
• A calm under pressure, customer-first attitude

Roles and responsibilities

As a Team Leader, your work will include:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

You will be paid ₹20,000 – ₹30,000 per month.

Job details

• Work location: Dunlop, Kolkata, West Bengal
• Work mode: Work from office
• Vacancies: 7
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Sampurna Financial Services reviews applications regularly.