Senior Telecaller

Samrat Enterprise wants to bring on a Senior Telecaller for its Naroda, Ahmedabad team. You can earn up to ₹20,000/month. The team is filling 2 vacancies. Great for first-time job seekers.

Employer’s description

Handle Customers Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services.

Roles and responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.

Requirements

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Skills: Verbal communication, Hindi and English, CRM tools, Typing speed
• Basic English
• Freshers can apply
• A customer-first, polite attitude

What you get

The salary for this role is ₹10,000 – ₹20,000 per month.

Job at a glance

• Job location: Naroda, Ahmedabad, Gujarat
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Openings: 2
• Work mode: On-site

Click Apply to send your profile to Samrat Enterprise. It takes less than a minute.