Telecaller

Start your next role as a Telecaller with Samrat Group in Anand Vihar, Alwar. You can earn up to ₹11,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

Compensation: ₹10,000 – ₹11,000 per month.

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Hindi and English, CRM tools, Active listening, Complaint handling
• Basic English
• Freshers can apply

Key responsibilities

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Job details

• Location: Anand Vihar, Alwar, Rajasthan
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 1
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Samrat Group today.