Voice Process Associate

Start your next role as a Voice Process Associate with Samsiddhi business solutions in Begumpet, Hyderabad. The pay goes up to ₹15,000/month. Great for first-time job seekers. 25 candidates will be hired for this role.

In the employer’s words

Hiring: Customer Support Executive Voice Process (Digitide) Location: Hyderabad Eligibility: Intermediate / Graduate Freshers & Experienced Both Can Apply Hindi Communication Mandatory Basic Computer Knowledge Required Rotational Shifts & Week Offs Work From Officeresponsibilities:Handle Customer Callsresolve Customer Queriesmaintain Call Record. Type : Domestic | Languages : Hindi, English, Hindi

What the job involves

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails

Salary

Compensation: ₹14,000 – ₹15,000 per month.

Who can apply

• Open to freshers
• Graduate or equivalent
• Skills: Domestic, English, Hindi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Hindi, English, Hindi
• A customer-first, patient attitude

Quick facts

• Work location: Begumpet, Hyderabad, Telangana
• Openings: 25
• Work type: On-site
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Samsiddhi business solutions.