Voice Process Associate

Samsiddhi Business Solutions is looking for a Voice Process Associate to join its team in Ghatkesar, Hyderabad. Freshers can apply. Salary is up to ₹15,000/month. 20 candidates will be hired for this role.

Note from the employer

We Are Looking For A Voice Process Executive Who Can Communicate Effectively With Customers Over Calls. The Candidate Must Have Good Communication Skills And Hindi Is Mandatory For This Role. The Executive Will Handle Customer Queries, Provide Information, And Ensure A Smooth Customer Experience. Type : Domestic, Outbound | Languages : English, Hindi

Candidate profile

• Open to freshers
• Education: Graduate
• Skills: Domestic, English, Hindi, Outbound
• Basic English
• Freshers can apply
• Type: Domestic, Outbound
• Languages: English, Hindi
• Someone patient and calm under pressure

What you will do

In this role, you will:

• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• You'll resolve queries and complaints with patience and accuracy.

What you get

The salary for this role is ₹10,000 – ₹15,000 per month.

Quick facts

• Job location: Ghatkesar, Hyderabad, Telangana
• Openings: 20
• Employment type: Full time
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Samsiddhi Business Solutions.