Senior Tele Caller

Samyak It Solutions Private Limited wants to bring on a Senior Tele Caller for its Navrangpura, Ahmedabad team. You can earn up to ₹15,000/month. There are 10 open positions.

Note from the employer

Tele-Caller, Cold Calling, Calling To The Students. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound, Sales | Languages : Gujarati, Hindi, English

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of English, Gujarati, Hindi, Inbound, Outbound and Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound, Sales
• Languages: Gujarati, Hindi, English
• A patient, polite attitude

Day-to-day work

As a Senior Tele Caller, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status

Salary and benefits

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Job details

• Location: Navrangpura, Ahmedabad, Gujarat
• Working hours: 08:00 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time
• Vacancies: 10

If this job suits you, apply now — shortlisted candidates will be contacted by Samyak It Solutions Private Limited.