Telecaller

Sandhu Trading Company is looking for a Telecaller to join its team in Akhnoor, Jammu. The pay goes up to ₹10,000/month. Great for first-time job seekers.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

You will be paid ₹8,000 – ₹10,000 per month.

Your responsibilities

In this role, you will:

• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

Eligibility

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: CRM tools, Verbal communication, Typing speed, Hindi and English
• Basic English
• Freshers can apply
• You are customer-first and patient

Job details

• Job location: Akhnoor, Jammu, Jammu and Kashmir
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Sandhu Trading Company.