Telecaller

Sandip Shaw (R.S.Appliances) has an opening for a Telecaller based in Kestopur, Kolkata. The team is filling 7 vacancies. Salary is up to ₹12,000/month.

In the employer’s words

Making/Receiving Calls To Engage Customers, Generate Leads, Promote Products/Services, Resolve Issues, And Gather Feedback, Requiring Excellent Verbal Communication, Persuasion, And Often Target-Driven Performance, Acting As A Key Company Representative For Sales Or Customer Service. Plus Incentive. Type : Outbound, Inbound | Languages : Bengali, English, Hindi

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Bengali, English, Hindi, Inbound, Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: Bengali, English, Hindi
• You are polite and calm under pressure

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.

Pay and perks

You will be paid ₹10,000 – ₹12,000 per month.

Job at a glance

• Job location: Kestopur, Kolkata, West Bengal
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based
• Vacancies: 7

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