Telecaller

Looking for a Telecaller role in Rohania, Varanasi? Sangam Motors is hiring now. Great for first-time job seekers. Salary is up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy.
• You'll handle inbound and outbound customer calls, chats or emails.
• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status

Compensation

Compensation: ₹12,000 – ₹15,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Complaint handling, CRM tools, Verbal communication and Hindi and English
• Basic English
• Freshers can apply
• You are polite and customer-first

Position details

• Work location: Rohania, Varanasi, Uttar Pradesh
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Sangam Motors today.