Customer Relationship Management (C...

Looking for a Customer Relationship Management (C... role in New Sanganer Road, Jaipur? Sanganeri Cart is hiring now. The pay goes up to ₹25,000/month.

Note from the employer

The Crm Will Be Responsible For Managing Customer Relationships, Handling Escalations, Improving Customer Satisfaction, And Coordinating With Internal Teams. The Role Requires Excellent Communication Skills, Problem-Solving Ability, And A Customer-Focused Approach. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Requirements

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English and Hindi
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• A patient, customer-first attitude

Roles and responsibilities

• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You'll escalate complex cases to the right team within the SLA.

Salary and benefits

Compensation: ₹15,000 – ₹25,000 per month.

Position details

• Work location: New Sanganer Road, Jaipur, Rajasthan
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

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