Field Collection Executive

Sanganidhi Chits Pvt Ltd is hiring a Field Collection Executive in Villivakkam, Chennai. The pay goes up to ₹16,000/month. There are 2 open positions.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory.

What you get

Salary: ₹15,000 – ₹16,000 per month, based on skills and experience.

Your responsibilities

• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA

Candidate profile

• At least 2 years of relevant experience
• Graduate or equivalent
• Comfortable with Active listening, Typing speed, Complaint handling, Hindi and English
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• You are patient and polite

Job details

• Job location: Villivakkam, Chennai, Tamil Nadu
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 2

Interested? Apply now on BetterJobs with your resume — Sanganidhi Chits Pvt Ltd reviews applications regularly.