Customer Quality Engineer

Sangeetha (Fifo International) has an opening for a Customer Quality Engineer based in Electronic City, Bengaluru. 2 candidates will be hired for this role. Salary is up to ₹2,00,000/month.

In the employer’s words

1.Co-Ordinating Cqe Team.2.Customer Complaint And Return Handling.3.Customer Return Rework Follow Up.4.Closing Of 8D On Time5.Lead The Root Cause Analysis And Corrective Action Plan Development6.Customer Satisfaction7.Co-Ordinating With Customer & In Process Team To Full Fill The Customer Requirement8.Manage The Deviation Procedures. More Than 2 Years Experience Compulsory. | Languages : English

Skills and qualifications

• At least 2 years of relevant experience
• Graduate or equivalent
• Good knowledge of English
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: English

Day-to-day work

• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Compensation

Compensation: ₹1,50,000 – ₹2,00,000 per month.

Position details

• Work location: Electronic City, Bengaluru, Karnataka
• Vacancies: 2
• Job type: Full time
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Sangeetha (Fifo International) today.