Field Collection Executive

Sanjay Associates wants to bring on a Field Collection Executive for its Adayar, Chennai team. There are 15 open positions. The pay goes up to ₹22,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Preferred Experience In : Loan, Credit Card

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

What you get

You will be paid ₹18,000 – ₹22,000 per month.

Requirements

• Open to freshers
• Education: 12th Pass
• Comfortable with Credit Card, Loan
• Basic English
• Freshers can apply
• Preferred Experience In: Loan, Credit Card
• Someone customer-first and calm under pressure

Job at a glance

• Work location: Adayar, Chennai, Tamil Nadu
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 10.00 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Openings: 15
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Sanjay Associates.