Shift Incharge

Join Sanjeevani Dairy Farms Private Limited as a Shift Incharge in Shalimar Bagh, Delhi. The pay goes up to ₹25,000/month. 10 candidates will be hired for this role.

Employer’s description

We Are Looking For A Candidate With Strong Communication Skills And Experience Managing A Team Of 1015 Advisors In Inbound And Outbound Operations. The Role Requires Knowledge Of Dashboards And Google Sheets, Along With The Ability To Monitor Performance, Maintain Service Quality, And Demonstrate Problem-Solving And Leadership Skills. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Hindi, English

Pay and perks

Compensation: ₹22,000 – ₹25,000 per month.

Roles and responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: English, Hindi, Outbound
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Hindi, English

Job at a glance

• Job location: Shalimar Bagh, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10:00 AM -7:00PM | Monday to Saturday
• Vacancies: 10
• Work type: Office-based
• Employment type: Full time

Apply today and take the next step in your career with Sanjeevani Dairy Farms Private Limited.