Telecaller

Sanskar wants to bring on a Telecaller for its Gandhigram, Rajkot team. Freshers can apply. There are 10 open positions. You can earn up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Outbound, Domestic, Inbound, Sales | Languages : Gujarati

What you will do

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Requirements

• Ideal for freshers starting their career
• Minimum qualification: Below 10th
• Good knowledge of Domestic, Gujarati, Inbound, Outbound and Sales
• Female Only
• No English required
• Freshers can apply
• Type: Outbound, Domestic, Inbound, Sales
• Languages: Gujarati
• Someone polite and calm under pressure

What you get

Compensation: ₹9,500 – ₹15,000 per month.

Job at a glance

• Work location: Gandhigram, Rajkot, Gujarat
• Work mode: On-site
• Interview timings: 01:00 AM - 6:00 PM | Monday to Saturday
• Vacancies: 10
• Working hours: 9:00 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Sanskar today.