Operations Supervisor

Looking for an Operations Supervisor role in Dugri, Ludhiana? Sanu Garment Fashion Pvt Ltd is hiring now. Freshers can apply. Salary is up to ₹20,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: CRM tools, Verbal communication, Active listening, Typing speed
• Basic English
• Freshers can apply
• Someone customer-first and calm under pressure

Day-to-day work

As an Operations Supervisor, your work will include:

• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Pay and perks

Compensation: ₹20,000 per month.

Job details

• Work location: Dugri, Ludhiana, Punjab
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1

Apply today and take the next step in your career with Sanu Garment Fashion Pvt Ltd.