Customer Relations Executive

Sapital consultants is hiring a Customer Relations Executive in Bhatagaon, Raipur. The pay goes up to ₹20,000/month. The team is filling 2 vacancies.

Note from the employer

Handle Inbound And Outbound Customer Calls, Emails, And Chats. Respond To Customer Inquiries And Resolve Complaints Promptly. Build And Maintain Positive Customer Relationships. Follow Up With Customers To Ensure Satisfaction. Maintain Accurate Customer Records In The Crm System. Coordinate With Internal Teams For Issue Resolution. 1 - 2 Years Experience Compulsory.

Salary

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Requirements

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of Negotiation, Local market knowledge, Target achievement and Customer handling
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are persuasive and self-motivated

Roles and responsibilities

Your main tasks will be to:

• Achieve monthly sales and collection targets.
• Identify and approach new customers in the assigned territory
• Explain products and offers clearly and handle objections
• Record visits, calls and orders in the CRM or daily report
• Follow up on leads and convert them into sales
• Share market and competitor feedback with the team

Position details

• Job location: Bhatagaon, Raipur, Chhattisgarh
• Openings: 2
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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