Telecaller

Sapthagiri Matrimony is hiring a Telecaller in Jayanagar, Mysuru. Freshers can apply. The pay goes up to ₹11,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Active listening, Verbal communication, Hindi and English, Typing speed
• Basic English
• Freshers can apply
• Someone customer-first and polite

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Pay and perks

The salary for this role is ₹10,000 – ₹11,000 per month.

Quick facts

• Location: Jayanagar, Mysuru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Vacancies: 1

Interested? Apply now on BetterJobs with your resume — Sapthagiri Matrimony reviews applications regularly.