Telecaller Outbound

Saransh Realtors wants to bring on a Telecaller Outbound for its Sector 74 - Gurgaon, Delhi team. You can earn up to ₹25,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Active listening, Verbal communication, Complaint handling, Typing speed
• Basic English
• Freshers can apply

Key responsibilities

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA

Compensation

The salary for this role is ₹25,000 per month.

Job at a glance

• Work location: Sector 74 - Gurgaon, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Saransh Realtors reviews applications regularly.