Receptionist Cum Telecaller

Saraswata Academy wants to bring on a Receptionist Cum Telecaller for its Unit 6, Bhubaneswar team. Freshers can apply. Salary is up to ₹15,000/month. There are 2 open positions.

Note from the employer

Telcalling Students For Admission.

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Verbal communication, Hindi and English, Active listening and Complaint handling
• Female Only
• Basic English
• Freshers can apply
• Someone customer-first and patient

What you get

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Your responsibilities

As a Receptionist Cum Telecaller, your work will include:

• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status.
• You'll resolve queries and complaints with patience and accuracy.
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Quick facts

• Job location: Unit 6, Bhubaneswar, Odisha
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Work mode: Office-based
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 2

Ready to start? Upload your resume and apply to Saraswata Academy today.