Customer Care Specialist

Saree Story with Shanmuga Priya is looking for a Customer Care Specialist to join its team in Kovur, Chennai. There are 2 open positions. You can earn up to ₹20,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Marketing | Type : Sales | Languages : Malayalam, Kannada, Telugu, Hindi, Tamil, English

Day-to-day work

• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

What you get

The salary for this role is ₹12,000 – ₹20,000 per month.

Eligibility

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Skills: English, Hindi, Kannada, Malayalam, Marketing, Sales, Tamil, Telugu
• Good English
• Freshers can apply
• Marketing
• Type: Sales
• Languages: Malayalam, Kannada, Telugu, Hindi, Tamil, English

Job details

• Location: Kovur, Chennai, Tamil Nadu
• Working hours: 10 AM - 7 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Openings: 2

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