Telecaller

Join Sarika Consultant Services as a Telecaller in Salt Lake, Kolkata. The pay goes up to ₹20,000/month.

In the employer’s words

Handle Customer Enquiries And Maintain Strong Client Relationships. Follow Up With Customers Regarding Orders, Quotations, And Deliveries. Coordinate With The Sales, Production, And Dispatch Teams. Maintain Customer Databases, Order Records, And Crm Reports. More Than 2 Years Experience Compulsory. | Languages : Hindi

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.
• You will follow call scripts and update customers on ticket status.

Skills and qualifications

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Hindi
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi
• You are patient and customer-first

What you get

The salary for this role is ₹15,000 – ₹20,000 per month.

Job at a glance

• Work location: Salt Lake, Kolkata, West Bengal
• Interview timings: Face to Face
• Openings: 1
• Working hours: 10 AM - 7 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Sarika Consultant Services.