Telecaller

Start your next role as a Telecaller with Sarmila Samantara (United Bookkeepers) in IRC Village, Bhubaneswar. You can earn up to ₹15,000/month. The team is filling 13 vacancies.

Employer’s description

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. More Than 2 Years Experience Compulsory. | Type : Sales, Inbound, Outbound | Marketing | Languages : Hindi, English

Pay and perks

The salary for this role is ₹10,000 – ₹15,000 per month.

Candidate profile

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Inbound, Marketing, Outbound and Sales
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Sales, Inbound, Outbound
• Marketing
• Languages: Hindi, English
• You are polite and patient

Day-to-day work

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Position details

• Work location: IRC Village, Bhubaneswar, Odisha
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday.
• Work mode: Work from office
• Job type: Full time
• Openings: 13

Interested? Apply now on BetterJobs with your resume — Sarmila Samantara (United Bookkeepers) reviews applications regularly.