Tele Caller

Sarvagna Infotech S.R Nagar wants to bring on a Tele Caller for its S R Nagar, Hyderabad team. The pay goes up to ₹13,000/month. No experience? You can still apply. The team is filling 5 vacancies.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Telugu, English

Salary and benefits

You will be paid ₹10,000 – ₹13,000 per month.

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with English, Telugu
• Female Only
• Basic English
• Freshers can apply
• Languages: Telugu, English
• Someone customer-first and calm under pressure

What the job involves

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.

Job at a glance

• Work location: S R Nagar, Hyderabad, Telangana
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Sarvagna Infotech S.R Nagar.