Telicaler

Join Sarvagya Realtors Pvt Ltd as a Telicaler in Vrindavan Yojana, Lucknow. There are 3 open positions. Salary is up to ₹30,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Marketing | Languages : Hindi, English | Preferred Experience In : Real Estate

Eligibility

• 2+ years of experience in a similar role
• Education: Graduate
• Good knowledge of English, Hindi, Marketing and Real Estate
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Marketing
• Languages: Hindi, English
• Preferred Experience In: Real Estate
• A patient, calm under pressure attitude

Compensation

Compensation: ₹20,000 – ₹30,000 per month.

Day-to-day work

As a Telicaler, your work will include:

• You will identify upsell opportunities where relevant.
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA

Quick facts

• Location: Vrindavan Yojana, Lucknow, Uttar Pradesh
• Employment type: Full time
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 3
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Sarvagya Realtors Pvt Ltd reviews applications regularly.