Customer Care Executive-Internation...

Sarvara Technologies Private Limited has an opening for a Customer Care Executive-Internation... based in Magarpatta, Pune. There are 4 open positions. The pay goes up to ₹40,000/month.

Employer’s description

Handle Inbound/Outbound Customer Queries Via Voice, Email & Chat. Resolve Customer Issues And Provide Effective Solutions. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

What we are looking for

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English and International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• You are customer-first and polite

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.
• You'll identify upsell opportunities where relevant.

Salary

Compensation: ₹30,000 – ₹40,000 per month.

Position details

• Job location: Magarpatta, Pune, Maharashtra
• Vacancies: 4
• Employment type: Full time
• Work mode: Office-based
• Working hours: Rotational Shifts (24*7)
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Sarvara Technologies Private Limited.