Chat Process Executive

Sarvasync has an opening for a Chat Process Executive based in MR-10, Indore. You can earn up to ₹15,000/month. The team is filling 10 vacancies.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Inbound, Domestic, International, Outbound | Languages : English, Hindi

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, International, Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Domestic, International, Outbound
• Languages: English, Hindi
• You are patient and customer-first

Your responsibilities

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.

Compensation

You will be paid ₹10,000 – ₹15,000 per month.

Job at a glance

• Job location: MR-10, Indore, Madhya Pradesh
• Vacancies: 10
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Sarvasync.