Chat Process Executive

Join SarvaSync as a Chat Process Executive in Vibhuti Khand, Lucknow. 2 candidates will be hired for this role. You can earn up to ₹20,000/month.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Hindi, English

Pay and perks

The salary for this role is ₹15,000 – ₹20,000 per month.

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of English and Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English
• Someone polite and patient

Job details

• Job location: Vibhuti Khand, Lucknow, Uttar Pradesh
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Work type: On-site
• Job type: Full time

Ready to start? Upload your resume and apply to SarvaSync today.