Chat Process

Join Sarvasync as a Chat Process in Vibhuti Khand, Lucknow. No experience? You can still apply. You can earn up to ₹15,000/month. There are 5 open positions.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Domestic, Inbound | Languages : English

Key responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

What we are looking for

• Open to freshers
• Education: 12th Pass
• Good knowledge of Domestic, English and Inbound
• Male Only
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English
• A polite, calm under pressure attitude

What you get

Compensation: ₹10,000 – ₹15,000 per month.

Job details

• Work location: Vibhuti Khand, Lucknow, Uttar Pradesh
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 5

If this job suits you, apply now — shortlisted candidates will be contacted by Sarvasync.