Chat Support Representative

Sarvasync wants to bring on a Chat Support Representative for its Mahalaxmi Nagar, Indore team. Salary is up to ₹20,000/month. There are 10 open positions. No experience? You can still apply.

Note from the employer

Handle Customer Queries Through 100% Chat Supportmanage Multiple Customer Chats Simultaneouslyresolve Queries Related To Orders, Delivery, Returns, Refunds, Payments, Etc.Provide Accurate Information And Appropriate Resolutionsmaintain Professional Written Communicationensure A Positive Customer Experience. Languages : Hindi, English

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English
• A calm under pressure, customer-first attitude

Roles and responsibilities

In this role, you will:

• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You'll meet quality, call-handling and satisfaction targets.

Pay and perks

Compensation: ₹14,000 – ₹20,000 per month.

Job details

• Work location: Mahalaxmi Nagar, Indore, Madhya Pradesh
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 10
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Sarvasync today.