Customer Care Executive

SarvaSync is hiring a Customer Care Executive in Mahalaxmi Nagar, Indore. Salary is up to ₹21,000/month. There are 5 open positions.

Employer’s description

We Are Looking For A Customer-Focused And Communication-Skilled Customer Care Executive To Handle Customer Queries, Resolve Complaints, And Provide Excellent Service Through Phone, Email, Chat, Or Social Media Channels. Type : Outbound, Domestic

Day-to-day work

In this role, you will:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA

Salary

Compensation: ₹14,000 – ₹21,000 per month.

Who can apply

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Domestic, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Domestic

Position details

• Work location: Mahalaxmi Nagar, Indore, Madhya Pradesh
• Work type: On-site
• Openings: 5
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to SarvaSync today.