Customer Care Officer

Start your next role as a Customer Care Officer with Sarvasync in Mahalaxmi Nagar, Indore. No experience? You can still apply. The team is filling 5 vacancies. Salary is up to ₹21,000/month.

Note from the employer

We Are Looking For Enthusiastic Candidates For The *Inbound Voice Process*. *Eligibility:** Minimum 12Th Pass (Ug Candidates Can Apply)* Freshers & Experienced Both Can Apply (Min. 6 Months Experience Preferred)* Good Communication Skills* Typing Speed: 25 Wpm. Type : Inbound, Domestic | Languages : Hindi, English

Key responsibilities

• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Requirements

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi and Inbound
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Hindi, English
• You are calm under pressure and customer-first

Pay and perks

Salary: ₹14,000 – ₹21,000 per month, based on skills and experience.

Job details

• Location: Mahalaxmi Nagar, Indore, Madhya Pradesh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 5
• Work type: On-site
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Sarvasync reviews applications regularly.