Customer Support Executive (Voice P...

Sarvasync wants to bring on a Customer Support Executive (Voice P... for its New Palasia, Indore team. You can earn up to ₹30,000/month. There are 10 open positions.

Employer’s description

Eligibility Criteria: Excellent English Communication Skills (International Voice Experience Preferred) Minimum 6 Months Of Experience Required Undergraduates Can Also Apply Aadhaar Must Be Linked With Bank Account Before Joining Immediate Joiners Preferredshift Details: Rotational Shifts Between 6 Am 2 Am 9-Hour Shift Female. 1 - 2 Years Experience Compulsory. | Type : International, Inbound | Languages : English

Salary and benefits

Salary: ₹22,000 – ₹30,000 per month, based on skills and experience.

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: English, Inbound, International
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound
• Languages: English
• You are polite and customer-first

What you will do

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You will handle inbound and outbound customer calls, chats or emails.

Job at a glance

• Work location: New Palasia, Indore, Madhya Pradesh
• Vacancies: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based

Ready to start? Upload your resume and apply to Sarvasync today.