Email & Chat Support

Looking for an Email & Chat Support role in Turbhe, Mumbai? SarvaSync is hiring now. There are 10 open positions. Salary is up to ₹32,000/month.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory.

Your responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant

Pay and perks

Salary: ₹27,000 – ₹32,000 per month, based on skills and experience.

Requirements

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Skills: Hindi and English, Typing speed, Verbal communication, Active listening
• Good English
• 1 - 2 Years Experience Compulsory.
• You are calm under pressure and polite

Position details

• Location: Turbhe, Mumbai, Maharashtra
• Work mode: Work from office
• Job type: Full time
• Vacancies: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by SarvaSync.