Inbound Chat Process

A new Inbound Chat Process role is open at SarvaSync, Vibhuti Khand, Lucknow. The pay goes up to ₹19,000/month. There are 10 open positions. Freshers can apply.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Hindi, English

Who can apply

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English
• A customer-first, polite attitude

Compensation

Compensation: ₹15,000 – ₹19,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Job details

• Work location: Vibhuti Khand, Lucknow, Uttar Pradesh
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time
• Vacancies: 10

If this job suits you, apply now — shortlisted candidates will be contacted by SarvaSync.