International Voice Process Agent

Start your next role as an International Voice Process Agent with SarvaSync in Mahalaxmi Nagar, Indore. Salary is up to ₹30,000/month. 2 candidates will be hired for this role.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International, Inbound | Languages : English

What the job involves

As an International Voice Process Agent, your work will include:

• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Requirements

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English, Inbound and International
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound
• Languages: English
• Someone calm under pressure and patient

Pay and perks

Salary: ₹18,000 – ₹30,000 per month, based on skills and experience.

Job details

• Job location: Mahalaxmi Nagar, Indore, Madhya Pradesh
• Work mode: Work from office
• Vacancies: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with SarvaSync.