Team Leader

SarvaSync is hiring a Team Leader in Acharya Niketan, Delhi. The team is filling 2 vacancies. The pay goes up to ₹30,000/month. Freshers can apply.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Requirements

• Ideal for freshers starting their career
• Education: Graduate
• Comfortable with Hindi and English, CRM tools, Verbal communication, Active listening
• Male Only
• Basic English
• Freshers can apply

Salary and benefits

Salary: ₹25,000 – ₹30,000 per month, based on skills and experience.

Job at a glance

• Location: Acharya Niketan, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 2

Apply today and take the next step in your career with SarvaSync.