Tele Caller

A new Tele Caller role is open at Sarvhindu Vivah Sewa Sasnsthan, Adhartal, Jabalpur. Great for first-time job seekers. Salary is up to ₹15,000/month. 3 candidates will be hired for this role.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Active listening, Verbal communication, Typing speed, Hindi and English
• Female Only
• No English required
• Freshers can apply
• You are polite and patient

Pay and perks

The salary for this role is ₹10,000 – ₹15,000 per month.

Key responsibilities

As a Tele Caller, your work will include:

• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant

Job details

• Location: Adhartal, Jabalpur, Madhya Pradesh
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 3

Interested? Apply now on BetterJobs with your resume — Sarvhindu Vivah Sewa Sasnsthan reviews applications regularly.