Ecommerce Account Manager

Sarvopari Colours wants to bring on an Ecommerce Account Manager for its Udhna, Surat team. Salary is up to ₹25,000/month. The team is filling 2 vacancies.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. More Than 2 Years Experience Compulsory. | Skills Needed : Computer

What the job involves

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

What you get

You will be paid ₹15,000 – ₹25,000 per month.

What we are looking for

• At least 2 years of relevant experience
• Graduate or equivalent
• Good knowledge of Computer
• Basic English
• More Than 2 Years Experience Compulsory.
• Skills Needed: Computer

Job at a glance

• Work location: Udhna, Surat, Gujarat
• Vacancies: 2
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 7:30 PM | Monday to Saturday
• Work mode: On-site

Apply today and take the next step in your career with Sarvopari Colours.