Telecaller

Start your next role as a Telecaller with Sarwin Hr Agency in Sivananda Colony, Coimbatore. Salary is up to ₹18,000/month. The team is filling 5 vacancies.

Employer’s description

Make Outbound Calls To Prospective Customers/Candidates.Receive And Handle Inbound Calls Professionally.Explain Company Products, Services, Or Job Opportunities Clearly.Generate And Follow Up On Leads.Maintain Records Of Calls And Customer Interactions.Schedule Appointments, Interviews, Or Meetings.Resolve Customer Queries And Concerns Effect. Languages : Tamil, English

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with English, Tamil
• Basic English
• Freshers can apply
• Languages: Tamil, English
• You are customer-first and patient

What you will do

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Salary

Compensation: ₹15,000 – ₹18,000 per month.

Job at a glance

• Job location: Sivananda Colony, Coimbatore, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 5
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Sarwin Hr Agency. It takes less than a minute.