Telecaller

Sas Communications wants to bring on a Telecaller for its Guntur team. You can earn up to ₹15,000/month. No experience? You can still apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

Compensation: ₹10,000 – ₹15,000 per month.

What the job involves

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Verbal communication, Typing speed, Complaint handling and Active listening
• Basic English
• Freshers can apply
• Someone calm under pressure and customer-first

Job details

• Work location: Guntur, Andhra Pradesh
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1

Click Apply to send your profile to Sas Communications. It takes less than a minute.