Tele Caller

Start your next role as a Tele Caller with Sathi Solutions in Damodar Nagar, Kanpur. Salary is up to ₹15,000/month. 15 candidates will be hired for this role.

In the employer’s words

Make Sales Call And Generate Sales And Leads Thorough Calling. Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales | Languages : Hindi, English

What we are looking for

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with English, Hindi, Outbound, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales
• Languages: Hindi, English

Roles and responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

Salary: ₹8,000 – ₹15,000 per month, based on skills and experience.

Job at a glance

• Job location: Damodar Nagar, Kanpur, Uttar Pradesh
• Job type: Full time
• Openings: 15
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Work type: Office-based

Apply today and take the next step in your career with Sathi Solutions.