Field Officer

Start your next role as a Field Officer with Satin Credit Care Network Ltd in Narhe, Pune. The team is filling 20 vacancies. Salary is up to ₹20,000/month. No experience? You can still apply.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Languages : English, Marathi, Hindi

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Marathi
• Basic English
• Freshers can apply
• Languages: English, Marathi, Hindi
• Someone calm under pressure and patient

What the job involves

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.

Salary and benefits

The salary for this role is ₹14,000 – ₹20,000 per month.

Position details

• Job location: Narhe, Pune, Maharashtra
• Timings: 7:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20

If this job suits you, apply now — shortlisted candidates will be contacted by Satin Credit Care Network Ltd.